New Patients and Initial Visit
Your health is important to us. When you arrive for your initial visit, a thorough health history will be taken. The history questions will include but are not limited to family history, occupational history, past medical history, as well as dietary and exercise habits and goals. We want to better understand your overall health to avoid any barriers to providing optimal care for you.
After the history taking portion is completed, a physical exam will be conducted which may include X-rays, Lab test, orthopedic tests, and neurologic tests. This is a vital part of the visit to better understand the extent and root cause of your pain as well as your overall health status.
Once we have identified the problem, treatment will be administered accordingly. A chiropractic adjustment will be used as needed along with other soft tissue modalities to aid with the recovery process. The term adjustment refers to the action of manipulating specific joints in the body that may cause movement restrictions. Rehabilitative home exercises will be prescribed to the patient, personalized to their needs. Rehabilitation exercises are meant to aid the patient in recovery by strengthening muscles that may be causing pain.
Your time is important to us. The whole process of the initial visit will take between 40 minutes to an hour. We want to give enough time for the doctor to do a thorough check and treat the patient but more importantly for our doctor to address any questions and concerns the patient may have.
Covid - 19 Safety Protocol
You and your family are important to us, therefore we have implemented some safety protocols against Covid-19. For the safety of all patients, doctors, and all other professionals in the building, we ask that all patients wear a mask to their appointments. There will be hand sanitizer available as well as anti-viral/bacterial wipes. Please show up for your appointment as scheduled to allow the doctor adequate time to sanitize all equipment and surfaces beforehand.
Policy and Fees
Scheduling your first appointment is simple and easy. Email us at “Info@symmetrahealth.com” or call us at (650) 200- 0150. Remember, we are open on weekends! Our office hours are Monday through Friday from 9:00 AM to 6:00 PM, Saturday and Sunday from 9:00 AM to 2:00 PM, and closed all day Wednesday.
Your first visit will be about 40 minutes and will include a thorough history of your health, physical exam, and treatment. Please dress comfortably and bring any health information that may be important for us to understand your health, such as X-rays, MRIs, radiology reports, and lab tests.
We are a fee for service provider and are out of network with all insurance companies. Many times, insurance companies dictate treatment and how we care for our patients. By being an out of network provider, we are able to provide you care based on what you need and not based on how much the insurance companies want to pay. However, we are happy to provide you with a “superbill” with all the information your insurance company needs to reimburse you directly. Please contact the customer service line on your insurance card to find out more about your out-of-network benefits.
We accept Health Savings Account (HSA) and Flexible Spending Account (FSA) and are able to send you a “superbill” for those transactions as well.
We accept Medicare as a “non-participating physician” which means we will collect payment in the full amount at the time of the visit and will send in a Medicare bill for you. Medicare will then reimburse you based on your policy.
Payment for each visit will be required at the time of service. This will include any examination and treatments fees, as well as any payments for supplements or products that may be necessary for your care.
We accept cash, check, and all credit cards.